We compare pricing from multiple vendors to ensure customers get the best price for the right solution.

Consulting

• Consulting services are provided at no charge for most engagements

• Specific request for written deliverables are contracted for fees on ICB

Carrier Services – Included Wired Voice, Internet Access, Cloud Communications, Cloud Computing, and Conferencing Services 

• Switchboard acts as authorized sales agents through our direct and indirect agreements with over 30 Telecom Carriers, offering the same pricing as direct employees.

• Switchboard receives payment from these Carriers as customers pay their bills directly to the carrier.

Infrastructure Cabling

• Switchboard acts as authorized sales agents for local and nationwide cabling contractors

• Fulfillment is by Union or non‐ Union vendors as needed

Premises Based Phone Systems

• Switchboard is partnered with North Atlantic Communications to offer the Shoretel, and NEC Unified Communications Systems

• Switchboard is an authorized dealer of the AT&T Synapse SMB Phone System. Installed and supported directly by Switchboard  

Engagement Process 

• Review existing communications technology services and equipment

• Develop recommendations  to boost speed, optimize business operations,  and ensure business continuity, while lowering operating expenses

• Source quotes from Multiple Carriers and Manufacturers

• Contract for best fit communications technology services and equipment  

• Provide project management and vendor coordination for implementation

• Provide referrals for local IT support and other services as needed



• Insure timely and complete delivery of services, equipment, and training

• Escalate service issues as needed with Carriers and Vendors on behalf of customers

• Review ongoing needs of customers and advocate for best contract renewal rates or moving to improved Carrier offerings or communications equipment.